Volunteer Issues
From time to time things don't go well when you are volunteering, the following suggestions may help you resolve any issues or conflict.
Resolving disputes
As there is no equivalent to ‘fair work’ regulations for volunteers, the first step is to consider the best way to resolve the issue. Do you wish to continue in your volunteer role, or in a different role within the organisation? Is this conflict affecting your relationships and day to day life with other people, either inside or outside the organisation? For some people, walking away will be a hard decision, however it may have the least impact, both emotionally and practically.
Internal policies
If you decide to pursue the matter, please refer to your organisation’s policies and procedures for grievances or conflict. Perhaps there is someone in your organisation that you can talk to in the first instance. Eg. supervisor, volunteer manager, committee member or management.
SA
Safework SA
T 1300 365 255
Email
Uniting Communities Mediation Services
T (08) 8342 1800
JusticeNet
Provides free legal help to individuals who cannot afford legal assistance
T (08) 8313 5005 Email
South Australian Equal Opportunity Commission
Information, education and assessing and resolving complaints
T 8207 1977 Country caller T 1800 188 163 TTY (hearing/speech impaired) T 8207 1911
Email Website
NT
Community Justice Centre (CJC), Northern Territory Government
T 1800 000 473 Email
Northern Territory Anti-Discrimination Commission
Public education and training, handling complaints and community engagement
T 1800 813 846 (Freecall) T 08 8999 1444 Email
Northern Territory Legal Aid Commission
Legal Aid Helpline T 1800 019 343 Website
Lifeline
If you are feeling anxious or upset and need to talk with someone at any time
T 13 11 14